Ordering & Shipping

How much does shipping cost?
Standard shipping is $8 (3–5 business days). Express shipping is $15 (1–3 business days). Standard shipping is free on orders over $100.
When will my order ship?
Orders typically ship within 2 business days. Once shipped, you will receive an email confirmation with tracking information.
Do you ship internationally?
Yes! International shipping is available for a flat rate of $25USD. International customers are responsible for any applicable duties upon delivery.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of receiving your item. All products must be unworn, unwashed, and returned with original tags attached. Customers are responsible for return shipping costs of $8 flat rate, and refunds are issued once the item is received and inspected at our facility. 
How do I start a return?
Click here to begin the return process.
I received Nick & Nora pajamas as a gift. Can I return or exchange them?
Yes! Please email care@nickandnora.com with the name of the person who gifted it to you and a photo of the pajamas unworn with tags attached. We can then process a return for website credit.

Sizing & Fit

How do your pajamas fit?
For fit details and sizing, please refer to the product detail pages and size guide.

All Other Inquiries

How can I contact you?
Please email hello@nickandora.com for all other questions or concerns. We typically respond within 48 hours.